The Tenant Coordinator assists the Property Manager, Senior Property Manager, and Property Management Team with clerical support and day-to-day tenant administration for the property management department while enhancing positive tenant relations.
Specific responsibilities include but are not limited to:
Receives and initiates phone interaction with tenants, vendors, and in-house personnel concerning property issues
Research property/tenant issues thoroughly, report issues to Property Manager
Handles emergencies in Property Manager’s absence
Prepare vendor set-ups, gathering COI and W-9
Updates and tracks tenant and vendor insurance certificates
Prepare purchase orders and tracking payments
Maintain tracking programs and reports on JDE and on Excel (Sales Reports, security and fire alarms, etc.)
Assist with coordination of Tenant move-in and move-out activities, repair follow-up, and file maintenance
Type correspondence, photocopy, transmit items via facsimile, prepare envelopes, overnight packages, etc.
Complete special projects as needed
Assemble and maintain uniform files for tenants and vendors
Receive and process mail
Update and track tenant contacts
Track and issue work orders as needed
Assisting with mail merge of letters, as needed for tenant communication
If you would like more information about the position, please contact Ashley Lewis of the Rainier Companies at alewis@rainiercompanies.com.